Orders

Unfortunately you can't, once the order has been placed. If you are not satisfied with the product, you can verify if you apply for a refund according to our Refund Policy.

In case of missing items or receiving an erroneous order you can contact our Customer Support team and we will gladly help you solve this problem. Be sure to contact us within 14 days of receiving your order and include your order number and a list of the wrong items.

Yes, as long as it is requested before the order has been shipped. Please request it before the first 24 hours of placing the order.

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